Avoid unexpected roaming bills while abroad
We’re going to have a look at how best to avoid these unexpected roaming bills while travelling abroad.
Recently MoneySavingExpert covered a story where a holidaymaker was hit with a huge bill whilst on holiday. See below for more.
How best to avoid these charges
- Listen to lots of music? If you use a streaming service like Spotify or Apple music then you can easily download your favourite music before you make your trip abroad. This will stop these applications using the internet whilst listening to your music.
- Use FREE Wi-Fi where ever possible. Most restuarnts and leasuire complexes will have a free to use Wi-Fi, the speed may not be the best but it will save you lots of holiday spending money!
- Do not turn your roaming cap off. Due to the new EU regulations, if you decide to use roaming data outside of Europe, your mobile provider will have to cut your sevices off when you reach £50. You can turn this cap off however if you do, you risk a huge uncapped bill. Beware that certain outside of Europe package add-ons could opt you out of this cap.
How much will it cost me?
Within Europe, data roaming charges are capped as follows, plus VAT if it applies.
- Outgoing voice calls (per minute) – €0.19
- Incoming voice calls (per minute) – €0.05
- Outgoing texts (SMS message) – €0.06
- Online (data download, per MB*) – €0.20
If you think you have been for roaming services while travelling abroad and not supposed to have been then you can contact your network service provider. Use the complaint procedure in place and try to contest the roaming charges.
If you are not satisfied with the outcome then you can contact your relevant authorities in your country, this will probably be the national telecoms regulator who will look into your case. Here is a list of Telecom regulators.